The Consumer Refund Playbook
Receipt is Your Weapon
Proof of purchase, order confirmations, credit card statements. No receipt? Check your email.
Document the Problem
Photos, videos, screenshots of defects or unfulfilled promises. Evidence wins cases.
Paper Trail Everything
Every email, chat, and phone call with customer service. Document their refusals.
Consumer Protection Laws Have Teeth
Many jurisdictions allow recovery of 2-3x damages for willful consumer violations. Know your rights.
Common Online Purchase Refund Issues
Our demand letter generator helps you address these typical problems:
- Item not as described
- Defective products
- Never received package
- Seller refuses return
Online Purchase Refund Checklist
Gather these details before you generate your letter:
- Order confirmation and receipts
- Tracking details or delivery proof
- Photos of defects or damage
How It Works
Describe Your Issue
Tell us about your Online Purchase Refund dispute, including dates, amounts, and what happened.
Select Your Location
Choose your state or region so we can include relevant laws and legal citations.
Generate Your Letter
Our AI creates a professional demand letter with proper legal formatting and references.
Send to Recipient
Download your letter and send it via certified mail or email to the other party.
Common Questions About Online Purchase Refund
Do I have to return the item?
If a return is possible, ask for a prepaid label and document shipment or refusal.
What if the seller is overseas?
State your refund demand clearly and keep documentation for your payment provider or chargeback.
Ready to Create Your Demand Letter?
Generate a professional online purchase refund demand letter in minutes. Our free tool creates legally-formatted letters with relevant consumer protection and contract law references.
Generate Your Demand Letter Now