What You Need to Know (The Essential Info)
Small Claims Tribunals (Under $30,000 SGD)
Claims under $30,000 SGD go to Small Claims Tribunals. The process is fast, informal, and designed for self-representation. No lawyers allowed at hearings. Over $30K? You'll need District Court.
Limitation Periods Are Strict
Generally 6 years for contract claims under the Limitation Act. Personal injury claims have a 3-year limit. Time starts when you discovered (or should have discovered) the breach. Don't delay.
Consumer Protection Laws
Consumer Protection (Fair Trading) Act (CPFTA) and Sale of Goods Act protect buyers. If goods are faulty or services substandard, you have legal rights. Reference these laws in your letter.
Good Faith Resolution Expected
Singapore courts expect genuine attempts to resolve disputes before litigation. A demand letter shows you tried. Skip this step and the tribunal referee won't be impressed.
Singapore Legal System (The Quick Overview)
Singapore operates under common law inherited from English law, with local statutes. Small Claims Tribunals handle claims under $30,000 SGD (informal, no lawyers at hearings). District Courts handle larger claims. Consumer Protection (Fair Trading) Act and Sale of Goods Act provide strong buyer protections. Limitation periods are typically 6 years for contracts, 3 for personal injury. This tool generates compliant letters but isn't legal advice. Consult a lawyer for complex disputes or large claims.
Common Questions
Do I need a lawyer?
For Small Claims Tribunals (under $30K), you can't use a lawyer at the hearing anyway. You can get legal advice beforehand though. For District Court claims, lawyers are allowed but you can still represent yourself.
What if they ignore my letter?
File with the Small Claims Tribunals or District Court. The letter shows you tried to resolve it first, which tribunals appreciate. But a letter alone won't force payment - you may need to follow through.
Can I claim under consumer protection laws?
If you bought goods or services that are faulty, not fit for purpose, or misrepresented, the CPFTA or Sale of Goods Act likely applies. These are powerful - use them in your letter.
How long should I give them to respond?
14-30 days is standard in Singapore. Give them reasonable time but don't wait forever. If no response, proceed with your tribunal filing.
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