Every state has consumer protection laws that prohibit unfair and deceptive business practices. This guide helps you understand your rights and which agency handles complaints in your state.
What consumer protection covers
State consumer protection laws typically cover false advertising, bait-and-switch tactics, warranty violations, and refund disputes.
- Unfair or deceptive trade practices
- False advertising claims
- Warranty and refund violations
- Predatory lending and debt collection
How to file a consumer complaint
Start with a demand letter to the business, then escalate to your state attorney general or consumer protection agency if they refuse to respond.
Private right of action
Many states allow consumers to sue directly under consumer protection laws and recover attorney fees and statutory damages.
Resource FAQ
Can I sue under consumer protection laws?
Many states allow private lawsuits with potential for treble damages and attorney fees. Check your state statute.
What should I include in a consumer complaint?
Include your contact info, business details, what happened, copies of receipts or contracts, and what resolution you want.
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