Use this guide to choose the right complaint path in Florida when a demand letter deadline passes.
Pick the right agency
Different agencies handle different disputes. Use the list below to find the best fit for your issue.
What to include in your complaint
A clear timeline and documentation make agencies more likely to act quickly.
- Demand letter and delivery proof
- Receipts, contracts, and photos
- Any responses or refusals
What happens after you file
Agencies may request more information, contact the other party, or recommend next steps if the matter is outside their scope.
Where to file complaints in Florida
| Dispute type | Agency |
|---|---|
| Auto Accident Claims | Florida Office of Insurance Regulation |
| Consumer Refunds | Florida Department of Agriculture Consumer Services |
| Contractor Disputes | Florida DBPR Construction Industry Licensing |
| Debt Collection | Florida OFR / CFPB |
| Landlord Repairs / Habitability | Florida Department of Agriculture Consumer Services |
| Property Damage | Florida Courts |
| Security Deposit | Florida Department of Agriculture Consumer Services |
| Unpaid Wages | Florida Department of Economic Opportunity |
Agency names change. Confirm current filing options on the agency website.
Florida complaint FAQ
Where do I file a consumer complaint in Florida?
Start with Florida Department of Agriculture Consumer Services. Include your demand letter, receipts, and any written responses.
Where do I report wage theft in Florida?
File with Florida Department of Economic Opportunity after your demand letter deadline passes.
Who handles tenant or housing complaints in Florida?
For deposit or repair disputes, contact Florida Department of Agriculture Consumer Services or your local housing authority for code enforcement.
Can I still go to small claims after filing a complaint?
Yes. Complaints can build a record, but small claims may still be the fastest way to recover money.
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