Use this guide to choose the right complaint path in Washington when a demand letter deadline passes.
Pick the right agency
Different agencies handle different disputes. Use the list below to find the best fit for your issue.
What to include in your complaint
A clear timeline and documentation make agencies more likely to act quickly.
- Demand letter and delivery proof
- Receipts, contracts, and photos
- Any responses or refusals
What happens after you file
Agencies may request more information, contact the other party, or recommend next steps if the matter is outside their scope.
Where to file complaints in Washington
| Dispute type | Agency |
|---|---|
| Auto Accident Claims | Washington OIC |
| Consumer Refunds | Washington Attorney General Consumer Protection |
| Contractor Disputes | Washington L&I |
| Debt Collection | Washington DFI / CFPB |
| Landlord Repairs / Habitability | Washington Attorney General |
| Property Damage | Washington Courts |
| Security Deposit | Washington Attorney General Consumer Protection |
| Unpaid Wages | Washington State Department of Labor and Industries |
Agency names change. Confirm current filing options on the agency website.
Washington complaint FAQ
Where do I file a consumer complaint in Washington?
Start with Washington Attorney General Consumer Protection. Include your demand letter, receipts, and any written responses.
Where do I report wage theft in Washington?
File with Washington State Department of Labor and Industries after your demand letter deadline passes.
Who handles tenant or housing complaints in Washington?
For deposit or repair disputes, contact Washington Attorney General Consumer Protection or your local housing authority for code enforcement.
Can I still go to small claims after filing a complaint?
Yes. Complaints can build a record, but small claims may still be the fastest way to recover money.
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