Use this guide to choose the right complaint path in Virginia when a demand letter deadline passes.
Pick the right agency
Different agencies handle different disputes. Use the list below to find the best fit for your issue.What to include in your complaint
A clear timeline and documentation make agencies more likely to act quickly.- Demand letter and delivery proof
- Receipts, contracts, and photos
- Any responses or refusals
What happens after you file
Agencies may request more information, contact the other party, or recommend next steps if the matter is outside their scope.Where to file complaints in Virginia
| Dispute type | Agency |
|---|---|
| Auto Accident Claims | Virginia Bureau of Insurance |
| Consumer Refunds | Virginia Attorney General Consumer Protection |
| Contractor Disputes | Virginia DPOR |
| Debt Collection | Virginia AG / CFPB |
| Education Disputes | Virginia Department of Education |
| Fraud & Scam Recovery | Virginia Attorney General Consumer Protection |
| HOA Disputes | Virginia Real Estate Board |
| Identity Theft | Virginia Attorney General Consumer Protection |
| Insurance Claims | Virginia Bureau of Insurance |
| Landlord Repairs / Habitability | Virginia Department of Housing |
| Medical Bills | Virginia Bureau of Insurance |
| Neighbor Disputes | Virginia Courts |
| Personal Injury | Virginia State Bar |
| Pet Deposits | Virginia Fair Housing Office |
| Property Damage | Virginia Courts |
| Security Deposit | Virginia Department of Housing and Community Development |
| Small Business / B2B Disputes | Virginia State Corporation Commission |
| Subscription Traps | Virginia Attorney General Consumer Protection |
| Telecommunications Disputes | Virginia State Corporation Commission |
| Unpaid Wages | Virginia Department of Labor and Industry |
| Utility Bill Disputes | Virginia State Corporation Commission |
| Warranty Claims | Virginia Consumer Protection Section |
Agency names change. Confirm current filing options on the agency website.
Virginia complaint FAQ
Where do I file a consumer complaint in Virginia?
Start with Virginia Attorney General Consumer Protection. Include your demand letter, receipts, and any written responses.
Where do I report wage theft in Virginia?
File with Virginia Department of Labor and Industry after your demand letter deadline passes.
Who handles tenant or housing complaints in Virginia?
For deposit or repair disputes, contact Virginia Department of Housing and Community Development or your local housing authority for code enforcement.
Can I still go to small claims after filing a complaint?
Yes. Complaints can build a record, but small claims may still be the fastest way to recover money.
About FreeDemandLetter
FreeDemandLetter provides free, AI-powered demand letter generation with location-specific legal citations. Our content is reviewed by subject matter specialists and regularly updated to reflect current laws. We help thousands of people resolve disputes effectively—but we're not lawyers, and this isn't legal advice. For complex situations, consult a licensed attorney in your jurisdiction.
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