Use this guide to choose the right complaint path in Texas when a demand letter deadline passes.
Pick the right agency
Different agencies handle different disputes. Use the list below to find the best fit for your issue.What to include in your complaint
A clear timeline and documentation make agencies more likely to act quickly.- Demand letter and delivery proof
- Receipts, contracts, and photos
- Any responses or refusals
What happens after you file
Agencies may request more information, contact the other party, or recommend next steps if the matter is outside their scope.Where to file complaints in Texas
| Dispute type | Agency |
|---|---|
| Auto Accident Claims | Texas Department of Insurance |
| Consumer Refunds | Texas Attorney General Consumer Protection |
| Contractor Disputes | Local municipalities / Texas TDLR for trades |
| Debt Collection | Texas OCCC / CFPB |
| Education Disputes | Texas Education Agency |
| Fraud & Scam Recovery | Texas Attorney General Consumer Protection |
| HOA Disputes | Texas Real Estate Commission |
| Insurance Claims | Texas Department of Insurance |
| Landlord Repairs / Habitability | Texas Attorney General |
| Medical Bills | Texas Department of Insurance |
| Neighbor Disputes | Texas Courts |
| Personal Injury | State Bar of Texas |
| Property Damage | Texas Courts |
| Security Deposit | Texas Attorney General Consumer Protection |
| Small Business / B2B Disputes | Texas Secretary of State |
| Telecommunications Disputes | Public Utility Commission of Texas |
| Unpaid Wages | Texas Workforce Commission |
| Utility Bill Disputes | Public Utility Commission of Texas |
Agency names change. Confirm current filing options on the agency website.
Texas complaint FAQ
Where do I file a consumer complaint in Texas?
Start with Texas Attorney General Consumer Protection. Include your demand letter, receipts, and any written responses.
Where do I report wage theft in Texas?
File with Texas Workforce Commission after your demand letter deadline passes.
Who handles tenant or housing complaints in Texas?
For deposit or repair disputes, contact Texas Attorney General Consumer Protection or your local housing authority for code enforcement.
Can I still go to small claims after filing a complaint?
Yes. Complaints can build a record, but small claims may still be the fastest way to recover money.
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