Use this guide to choose the right complaint path in Oregon when a demand letter deadline passes.
Pick the right agency
Different agencies handle different disputes. Use the list below to find the best fit for your issue.
What to include in your complaint
A clear timeline and documentation make agencies more likely to act quickly.
- Demand letter and delivery proof
- Receipts, contracts, and photos
- Any responses or refusals
What happens after you file
Agencies may request more information, contact the other party, or recommend next steps if the matter is outside their scope.
Where to file complaints in Oregon
| Dispute type | Agency |
|---|---|
| Auto Accident Claims | Oregon DCBS |
| Consumer Refunds | Oregon Department of Justice Consumer Protection |
| Contractor Disputes | Oregon CCB |
| Debt Collection | Oregon DOJ / CFPB |
| Landlord Repairs / Habitability | Oregon Department of Justice |
| Property Damage | Oregon Courts |
| Security Deposit | Oregon Department of Justice Consumer Protection |
| Unpaid Wages | Oregon Bureau of Labor and Industries (BOLI) |
Agency names change. Confirm current filing options on the agency website.
Oregon complaint FAQ
Where do I file a consumer complaint in Oregon?
Start with Oregon Department of Justice Consumer Protection. Include your demand letter, receipts, and any written responses.
Where do I report wage theft in Oregon?
File with Oregon Bureau of Labor and Industries (BOLI) after your demand letter deadline passes.
Who handles tenant or housing complaints in Oregon?
For deposit or repair disputes, contact Oregon Department of Justice Consumer Protection or your local housing authority for code enforcement.
Can I still go to small claims after filing a complaint?
Yes. Complaints can build a record, but small claims may still be the fastest way to recover money.
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