Use this guide to choose the right complaint path in North Carolina when a demand letter deadline passes.
Pick the right agency
Different agencies handle different disputes. Use the list below to find the best fit for your issue.What to include in your complaint
A clear timeline and documentation make agencies more likely to act quickly.- Demand letter and delivery proof
- Receipts, contracts, and photos
- Any responses or refusals
What happens after you file
Agencies may request more information, contact the other party, or recommend next steps if the matter is outside their scope.Where to file complaints in North Carolina
| Dispute type | Agency |
|---|---|
| Auto Accident Claims | NC Department of Insurance |
| Consumer Refunds | North Carolina Attorney General Consumer Protection |
| Contractor Disputes | NC Licensing Board for General Contractors |
| Debt Collection | North Carolina AG / CFPB |
| Education Disputes | North Carolina Department of Public Instruction |
| Fraud & Scam Recovery | North Carolina Attorney General Consumer Protection |
| HOA Disputes | North Carolina Real Estate Commission |
| Identity Theft | North Carolina Attorney General Consumer Protection |
| Insurance Claims | North Carolina Department of Insurance |
| Landlord Repairs / Habitability | North Carolina Attorney General |
| Medical Bills | North Carolina Department of Insurance |
| Neighbor Disputes | North Carolina Courts |
| Personal Injury | NC State Bar |
| Pet Deposits | North Carolina Human Relations Commission |
| Property Damage | North Carolina Courts |
| Security Deposit | North Carolina Attorney General Consumer Protection |
| Small Business / B2B Disputes | North Carolina Secretary of State |
| Subscription Traps | North Carolina Attorney General Consumer Protection |
| Telecommunications Disputes | North Carolina Utilities Commission |
| Unpaid Wages | North Carolina Department of Labor Wage and Hour Bureau |
| Utility Bill Disputes | North Carolina Utilities Commission |
| Warranty Claims | North Carolina Attorney General Consumer Protection |
Agency names change. Confirm current filing options on the agency website.
North Carolina complaint FAQ
Where do I file a consumer complaint in North Carolina?
Start with North Carolina Attorney General Consumer Protection. Include your demand letter, receipts, and any written responses.
Where do I report wage theft in North Carolina?
File with North Carolina Department of Labor Wage and Hour Bureau after your demand letter deadline passes.
Who handles tenant or housing complaints in North Carolina?
For deposit or repair disputes, contact North Carolina Attorney General Consumer Protection or your local housing authority for code enforcement.
Can I still go to small claims after filing a complaint?
Yes. Complaints can build a record, but small claims may still be the fastest way to recover money.
About FreeDemandLetter
FreeDemandLetter provides free, AI-powered demand letter generation with location-specific legal citations. Our content is reviewed by subject matter specialists and regularly updated to reflect current laws. We help thousands of people resolve disputes effectively—but we're not lawyers, and this isn't legal advice. For complex situations, consult a licensed attorney in your jurisdiction.
Ready to send your demand letter?
Create a clear record before you file a complaint.
Generate Your Demand Letter Now