Use this guide to choose the right complaint path in Hawaii when a demand letter deadline passes.
Pick the right agency
Different agencies handle different disputes. Use the list below to find the best fit for your issue.
What to include in your complaint
A clear timeline and documentation make agencies more likely to act quickly.
- Demand letter and delivery proof
- Receipts, contracts, and photos
- Any responses or refusals
What happens after you file
Agencies may request more information, contact the other party, or recommend next steps if the matter is outside their scope.
Where to file complaints in Hawaii
| Dispute type | Agency |
|---|---|
| Auto Accident Claims | Hawaii Insurance Division |
| Consumer Refunds | Hawaii Office of Consumer Protection |
| Contractor Disputes | Hawaii DCCA PVL |
| Debt Collection | Hawaii DCCA / CFPB |
| Landlord Repairs / Habitability | Hawaii Office of Consumer Protection |
| Property Damage | Hawaii Courts |
| Security Deposit | Hawaii Office of Consumer Protection |
| Unpaid Wages | Hawaii Department of Labor and Industrial Relations |
Agency names change. Confirm current filing options on the agency website.
Hawaii complaint FAQ
Where do I file a consumer complaint in Hawaii?
Start with Hawaii Office of Consumer Protection. Include your demand letter, receipts, and any written responses.
Where do I report wage theft in Hawaii?
File with Hawaii Department of Labor and Industrial Relations after your demand letter deadline passes.
Who handles tenant or housing complaints in Hawaii?
For deposit or repair disputes, contact Hawaii Office of Consumer Protection or your local housing authority for code enforcement.
Can I still go to small claims after filing a complaint?
Yes. Complaints can build a record, but small claims may still be the fastest way to recover money.
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