Use this guide to choose the right complaint path in Hawaii when a demand letter deadline passes.
Pick the right agency
Different agencies handle different disputes. Use the list below to find the best fit for your issue.What to include in your complaint
A clear timeline and documentation make agencies more likely to act quickly.- Demand letter and delivery proof
- Receipts, contracts, and photos
- Any responses or refusals
What happens after you file
Agencies may request more information, contact the other party, or recommend next steps if the matter is outside their scope.Where to file complaints in Hawaii
| Dispute type | Agency |
|---|---|
| Auto Accident Claims | Hawaii Insurance Division |
| Consumer Refunds | Hawaii Office of Consumer Protection |
| Contractor Disputes | Hawaii DCCA PVL |
| Debt Collection | Hawaii DCCA / CFPB |
| Education Disputes | Hawaii Department of Education |
| Fraud & Scam Recovery | Hawaii Office of Consumer Protection |
| HOA Disputes | Hawaii Real Estate Commission |
| Identity Theft | Hawaii Office of Consumer Protection |
| Insurance Claims | Hawaii Department of Commerce and Consumer Affairs Insurance Division |
| Landlord Repairs / Habitability | Hawaii Office of Consumer Protection |
| Medical Bills | Hawaii Insurance Division |
| Neighbor Disputes | Hawaii District Court |
| Personal Injury | Hawaii State Bar |
| Pet Deposits | Hawaii Civil Rights Commission |
| Property Damage | Hawaii Courts |
| Security Deposit | Hawaii Office of Consumer Protection |
| Small Business / B2B Disputes | Hawaii Department of Commerce |
| Subscription Traps | Hawaii Office of Consumer Protection |
| Telecommunications Disputes | Hawaii Public Utilities Commission |
| Unpaid Wages | Hawaii Department of Labor and Industrial Relations |
| Utility Bill Disputes | Hawaii Public Utilities Commission |
| Warranty Claims | Hawaii Office of Consumer Protection |
Agency names change. Confirm current filing options on the agency website.
Hawaii complaint FAQ
Where do I file a consumer complaint in Hawaii?
Start with Hawaii Office of Consumer Protection. Include your demand letter, receipts, and any written responses.
Where do I report wage theft in Hawaii?
File with Hawaii Department of Labor and Industrial Relations after your demand letter deadline passes.
Who handles tenant or housing complaints in Hawaii?
For deposit or repair disputes, contact Hawaii Office of Consumer Protection or your local housing authority for code enforcement.
Can I still go to small claims after filing a complaint?
Yes. Complaints can build a record, but small claims may still be the fastest way to recover money.
About FreeDemandLetter
FreeDemandLetter provides free, AI-powered demand letter generation with location-specific legal citations. Our content is reviewed by subject matter specialists and regularly updated to reflect current laws. We help thousands of people resolve disputes effectively—but we're not lawyers, and this isn't legal advice. For complex situations, consult a licensed attorney in your jurisdiction.
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