Use this guide to choose the right complaint path in Connecticut when a demand letter deadline passes.
Pick the right agency
Different agencies handle different disputes. Use the list below to find the best fit for your issue.
What to include in your complaint
A clear timeline and documentation make agencies more likely to act quickly.
- Demand letter and delivery proof
- Receipts, contracts, and photos
- Any responses or refusals
What happens after you file
Agencies may request more information, contact the other party, or recommend next steps if the matter is outside their scope.
Where to file complaints in Connecticut
| Dispute type | Agency |
|---|---|
| Auto Accident Claims | Connecticut Insurance Department |
| Consumer Refunds | Connecticut Department of Consumer Protection |
| Contractor Disputes | Connecticut DCP |
| Debt Collection | Connecticut Banking Department / CFPB |
| Landlord Repairs / Habitability | Connecticut Department of Consumer Protection |
| Property Damage | Connecticut Courts |
| Security Deposit | Connecticut Department of Consumer Protection |
| Unpaid Wages | Connecticut Department of Labor Wage and Workplace Standards |
Agency names change. Confirm current filing options on the agency website.
Connecticut complaint FAQ
Where do I file a consumer complaint in Connecticut?
Start with Connecticut Department of Consumer Protection. Include your demand letter, receipts, and any written responses.
Where do I report wage theft in Connecticut?
File with Connecticut Department of Labor Wage and Workplace Standards after your demand letter deadline passes.
Who handles tenant or housing complaints in Connecticut?
For deposit or repair disputes, contact Connecticut Department of Consumer Protection or your local housing authority for code enforcement.
Can I still go to small claims after filing a complaint?
Yes. Complaints can build a record, but small claims may still be the fastest way to recover money.
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