Use this subscription traps guide to build a clear demand letter for St. Johns.
Evidence checklist for St. Johns
Document the facts before sending your demand letter.- Contracts, invoices, or lease terms
- Photos, screenshots, or inspection reports
- Written communication and timelines
Timeline after sending
Give a firm deadline, track delivery, and be ready to escalate if the other side refuses to respond.The Subscription Escape Plan
Document Cancellation Attempts
Screenshots of confusing cancellation flows, emails, chat transcripts, call records. Show how hard they made it.
Find the Hidden Terms
Locate their auto-renewal terms. Were they clearly disclosed before purchase? Hidden disclosures = violations.
Track Every Charge
Bank statements showing recurring charges. Note when you tried to cancel vs. when charges continued.
Auto-Renewal Laws Protect You
The FTC's ROSCA rule and state automatic renewal laws require clear disclosure and easy cancellation. Violations can result in refunds and penalties.
Newfoundland and Labrador Subscription Traps Laws
Applicable Laws
- Consumer Protection and Business Practices Act
Small Claims Limit
CAD $25,000
Notice Period
15 days
Consumer Protection Agency
Service NL Consumer Protection
Subscription Trap FAQ
What is a dark pattern?
Deceptive design tricks that make it easy to sign up but hard to cancel. Hidden cancellation buttons, confusing flows, and guilt-trip messages are common examples.
Can I get a refund for unauthorized renewals?
Often yes. If the company didn't clearly disclose auto-renewal terms or made cancellation unreasonably difficult, you may be entitled to refunds.
What is the ROSCA rule?
The Restore Online Shoppers' Confidence Act requires clear disclosure of negative option terms and simple cancellation methods.
Can I dispute with my credit card?
Yes. If direct cancellation fails, file a chargeback. Document your cancellation attempts first.
What if they require a phone call to cancel?
Many states now require online cancellation if you signed up online. Phone-only cancellation may violate consumer protection laws.
How long do I have to dispute charges?
Credit card chargebacks typically allow 120 days. For direct refund claims, check your state's consumer protection statute of limitations.
What about free trial traps?
If they didn't clearly disclose charges after the trial or made opting out difficult, you may have grounds for a full refund.
About FreeDemandLetter
FreeDemandLetter provides free, AI-powered demand letter generation with location-specific legal citations. Our content is reviewed by subject matter specialists and regularly updated to reflect current laws. We help thousands of people resolve disputes effectively—but we're not lawyers, and this isn't legal advice. For complex situations, consult a licensed attorney in your jurisdiction.
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