Contractor disputes are frustrating but common. This playbook helps you document issues, communicate effectively, and escalate if necessary.
Document everything
Strong documentation is essential for any contractor dispute.
- Original contract and change orders
- Payment records and receipts
- Photos of work in progress and final condition
- All communications (texts, emails, letters)
- Inspection reports or expert opinions
Common contractor problems
Know what issues warrant a demand letter or legal action.
Resolution steps
Start with direct communication, then escalate to written demands, licensing boards, and court if needed.
Contractor licensing board
Most states license contractors. Complaints to the licensing board can result in investigation and penalties.
Resource FAQ
What if the contractor is unlicensed?
You may have additional legal claims. Unlicensed work may also void warranties and create liability issues.
Should I pay for incomplete work?
Only pay for work actually completed. Withhold final payment until you are satisfied with the work.
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