How to Sue Airbnb in Small Claims Court

Before You Sue Airbnb

Before filing a lawsuit, you should always send a formal demand letter. This documents your complaint and gives Airbnb a chance to resolve the issue without court. Many disputes are settled after receiving a demand letter.

Our free demand letter generator can help you create a professional letter to Airbnb in minutes.

Common Reasons People Sue Airbnb

• Cancellation refund issues
• Property not as advertised
• Host disputes
• Cleaning fee complaints
• Damage deposit disputes

Steps to Sue Airbnb

1. Send a demand letter first - Give them a deadline to respond (14-30 days).
2. Gather your evidence - Contracts, receipts, emails, photos, and any other documentation.
3. Find the right court - Check your local small claims court's jurisdiction and dollar limits.
4. File your claim - Complete the forms and pay the filing fee.
5. Serve Airbnb - The company must be properly notified of the lawsuit.
6. Attend your hearing - Present your case to the judge.

Where to Sue Airbnb

You can typically sue Airbnb in the county where:

• You signed the contract or made the purchase
• The services were provided or should have been provided
• Airbnb has a business presence

Corporate address: Airbnb, Inc., 888 Brannan Street, San Francisco, CA 94103