Dispute expired loyalty points or miles that should not have been forfeited. This template is customized for California residents with relevant state law citations.
California Legal Requirements
Your demand letter should reference California-specific laws including California Consumer Legal Remedies Act (CLRA).
- California Consumer Legal Remedies Act (CLRA)
- Song-Beverly Consumer Warranty Act
- Cal. Civ. Code ยง 1750
Next Steps if They Ignore You
If your demand goes unanswered, you can escalate to California small claims court or file a complaint with California Department of Consumer Affairs.
The Consumer Refund Playbook
Receipt is Your Weapon
Proof of purchase, order confirmations, credit card statements. No receipt? Check your email.
Document the Problem
Photos, videos, screenshots of defects or unfulfilled promises. Evidence wins cases.
Paper Trail Everything
Every email, chat, and phone call with customer service. Document their refusals.
Consumer Protection Laws Have Teeth
Many jurisdictions allow recovery of 2-3x damages for willful consumer violations. Know your rights.
Loyalty Points Expiration Dispute FAQs for California
What laws protect me in California for loyalty points expiration dispute?
California consumers are protected by California Consumer Legal Remedies Act (CLRA) and Song-Beverly Consumer Warranty Act. Your demand letter should reference these specific statutes.
What is the small claims limit in California?
The small claims court limit in California is $12,500. If your dispute exceeds this amount, you may need to file in a higher court.
How long do I have to file a claim in California?
In California, the typical response period is 30 days. Statutes of limitations vary by claim type, so act promptly.
Create Your California Demand Letter
Generate a professional loyalty points expiration dispute demand letter tailored for California. Our free tool includes relevant state law citations.
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