Welcome to FreeDemandLetter ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with these terms, please do not access the site.

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1. Information We Collect

1.1 Information You Provide

When using our demand letter generation service, you may provide us with:

• Personal identification information (name, address, contact details)
• Details about your legal matter or dispute
• Any other information you choose to include in your demand letter

1.2 Automatically Collected Information

When you access our Site, we may automatically collect:

• Device information (browser type, operating system)
• Log information (IP address, access times, pages viewed)
• Usage details (interaction with our services)
• Analytics data (page views, user behavior, traffic sources)

1.3 Cookies and Analytics

We use Google Analytics to understand how visitors interact with our website. This service may use cookies and similar technologies to collect and analyze information about website usage. The information collected may include:

• Pages visited and time spent on pages
• Traffic sources and navigation paths
• Device and browser information
• Geographic location (country/region level)

You can opt-out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on or by managing your cookie preferences in your browser settings.

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2. How We Use Your Information

We use the information we collect to:

• Generate your demand letter based on the information you provide
• Improve and optimize our services
• Respond to your inquiries and support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations

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3. Information Storage and Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

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4. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. We do not store completed demand letters on our servers after generation.

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5. Third-Party Services

We use AI-powered services for letter generation and Google Analytics for website analytics. Your data is processed according to industry security standards and these services' respective privacy policies. We do not share your personal information with third parties except as necessary to provide our services or as required by law.

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6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing

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7. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

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8. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

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9. California Privacy Rights

California residents have the right to request information regarding the disclosure of their personal information to third parties for direct marketing purposes. We do not share your personal information with third parties for their direct marketing purposes.

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10. International Users

Our services are hosted and operated in the United States. If you are accessing our services from outside the United States, be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.

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11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through our website contact form.